Our Privacy Policy

Policy Last Updated: 25^th November 2021

Zentraxa Ltd is committed to protecting privacy and safeguarding the personal data we handle in line with GDPR (General Data Protection Regulation). This privacy policy is in place to protect any data we may collect about you, and explains the nature and motivation for any data processing Zentraxa Ltd may conduct.

By visiting our site, you provide consent for your personal information to be handled in accordance with this privacy policy. If you do not consent to your data being processed in line with this policy, you should refrain from using our website effective immediately.

Zentraxa Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. The date this page was last updated will be displayed at the top of this privacy policy.

Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

What Data We Collect

We may collect the following information about you:

• Name and job title

• Email address

• Phone number

• Email exchanges between you and the staff of Zentraxa Ltd, including any attached files

• Notes from any meetings & phone calls

• Engagement with our website & marketing content

How We Collect Data

We collect personal information through:

• Email correspondence

• Phone calls

• Face-to-face meetings

• Enquiry and registration forms

• Site tracking tools, such as cookies

• Analytics tools, such as Google Analytics

Information about your use of our website is collected automatically. Visit information, which includes demographic data and browsing patterns, is only used in aggregate form, so that no individual user may be identified.

Where We Securely Store Data

We are committed to ensuring that the information we collect about you is secure. In order to prevent unauthorised access or disclosure, we only store your personal data on secure systems. Outside of our secure servers, we use email software to handle data. These include Google Mail and Microsoft Outlook. Please refer to the privacy policies of these individual systems for more information:

https://privacy.microsoft.com/en-gb/privacystatement

https://policies.google.com/privacy

What We Do With Your Data

We use your information for the following reasons:

• Internal record keeping

• To communicate with you about our company & services (e.g. responding to inquiries)

• To understand how users access, use and navigate our site and to build marketing profiles

• To improve our services & tailor the information and content displayed on our site

• To notify speculative job applications of newly opened vacancies; this will only be carried out where prior consent has been provided

How Long We Keep Data

We will keep your information only as long as is necessary for the purpose of processing by the means described above. Data will be securely disposed of thereafter.

How We Use Cookies

Cookies are small files which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added. Cookies analyse web traffic or notify you when you visit a particular site, and allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used on our website. We use Google Analytics to identify which pages are being used. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. This information is stored by Google in line with their privacy policy, which is available at www.google.com/privacypolicy.html.

Our use of cookies helps us improve our website by enabling us to monitor which pages users find useful and how they come to visit our site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. You can also opt out of the Google Analytics Advertising Features used by using this plugin.

Job Applications

To apply for a job advertised on our website, you will be required to email the relevant documentation listed in the job description to our recruitment mailbox. Employment-related emails are subject to the same data storage policy as all other emails, and any attached files will be stored on secure systems (see above). Any information you send us for the purpose of a job application will be used for that purpose only and will be treated as confidential. We will retain this data for 12 months, after which your data will be deleted.

Controlling Your Personal Data

Your personal information will only be processed by Zentraxa Ltd. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the EU’s General Data Protection Regulation (GDPR) 2018. If you would like a copy of the information we have stored about you, please email info@zentraxa.com.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. You also have the right to request that we remove/delete any information that we hold on you – this is known as a Data Subject Access Request. Removal/deletion of your personal data will be performed promptly on this request.

Furthermore, if you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office here: https://ico.org.uk.

Contact Us

If you have any questions about the data we store, this policy, or any other aspect of your privacy, please contact us at info@zentraxa.com.